Hi Charity – please see notes below in red for GFC MSU as well as attachments and let me know if you have questions. ~d
From: MACRAO Listserv [mailto:MACRAO@LISTSERV.GFCMSU.EDU] On Behalf Of Charity Walters
Sent: Friday, September 12, 2014 9:55 AM
To: MACRAO@LISTSERV.GFCMSU.EDU
Subject: Student university withdraw processes?
Hi All,
Western is currently reviewing our student withdraw processes. I was curious if anyone is willing to share their current student withdraw processes with us. Specifically we are looking at the following questions:
1. Do you ask and/or require the students to meet with anyone prior to beginning the withdraw process (i.e. an exit counselor, a specific office or person)? If you do what is the person’s responsibilities (do they just tell the student how to withdraw or do they discuss reasons of withdraw with the student?)See WITHDRAWING FROM ALL CLASSES attachment. This is put on the web, so students/faculty/staff can assist students with the process. Staff involved in process - discuss options, maybe adjust the student’s academic plan, discuss bill and financial aid ramifications, appeals, coming back to school, etc. The Withdrawal pamphlet is also a resource for students during this process. (see attached)
2. Does the student have to get signatures from around campus in order to withdraw (i.e. financial aid; business office)? If not, how are various offices notified of the student’s withdraw? We do allow students to complete this process via the phone, etc. Only student, Advising and Financial Aid sign off on the form. Then it comes to Adm/Records office for processing. Our Business Office runs reports regularly to look for refunds, etc and puts holds on students with balances due. Financial Aid also runs reports for return of funds, etc.
3. Do you ask the students to complete a withdraw survey? If you do, could I get a copy of it? See attached Withdrawal form. We use this form for processing the withdraw. We update address, phone etc as well as process the w/d in banner. Then the rest of the survey is entered into a separate database to track the additional pieces collected. That database is then given to IR at the end of the term for analysis.
Thanks for any information you are willing to share! It is appreciated!
Charity
Charity Walters| Registrar and Director of Institutional Research | The University of Montana Western | 710 South Atlantic Street | Dillon, Montana 59725 |
Phone 406.683.7471
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